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AI for Assisted Living & Senior Living

Every family call answered. Every tour booked.

Families choosing care for a parent call once — and pick the community that picks up. Yuvarta's HIPAA-aware AI receptionist answers in seconds, day and night, books tours into your CRM, and hands sensitive moments to your staff with the context attached.

14-day free trial · HIPAA-aware · Live in about 5 days

  • Answers in under a second, 24/7/365
  • Books tours into WelcomeHome, Aline, Yardi & more
  • Learns from every recorded call
  • Warm-transfers care concerns to your staff

The census math

An unanswered phone is the most expensive thing in your building

Your occupancy target is won and lost in the first five minutes of an inquiry call — and most of those calls come when your sales director is on a tour, at dinner, or asleep.

More likely to qualify
21×

Leads contacted within 5 minutes are 21× more likely to qualify than after 30 minutes. Most communities respond in hours.

Tour-to-move-in rate
29–34%

Industry benchmark. Every tour your phone fails to book is a third of a move-in walking away.

Average assisted living rent
$5,830/mo

One saved inquiry call can be worth $70,000+ a year in resident revenue.

Cost per assisted living lead
$60–$150

You already paid for the call that's ringing. An unanswered phone throws that spend away.

What it does

A receptionist built for senior living conversations

Not a phone tree, not a message-taker — an agent that understands care levels, tour scheduling, and how to talk to a worried daughter at 11pm.

  • Answers families with warmth, 24/7

    Adult children call about mom at 7pm, on lunch breaks, and on Sunday mornings. Your agent answers every time with patient, empathetic language — pricing ranges, care levels, availability, and next steps.

  • Books tours straight into your CRM

    The agent offers real tour slots, books them, sends confirmations, and logs the inquiry with full context — so your sales director walks into every tour already knowing the family's story.

  • After-hours and overflow coverage

    Keep your team on tours and care, not on hold music. The agent takes first position after hours, on weekends, and whenever your front desk is stretched.

  • Resident & family day-to-day questions

    Dining menus, activity calendars, visiting hours, billing questions — answered instantly from your community's knowledge base instead of interrupting your staff.

  • Warm transfer when it matters

    Care concerns, upset families, and emergencies are escalated to a human immediately — transferred with context, never dumped to voicemail.

  • HIPAA-aware by design

    Conversations that touch health information are handled under a BAA with strict data controls — built for senior living, memory care, and CCRC operators.

Always improving

Every call makes your agent smarter

Most answering services are the same on day 300 as on day one. Yours won't be. Every conversation your agent has is recorded and transcribed, and we use those real calls to retrain it on a regular schedule — with consent disclosures handled for your state.

When a family asks something new — “Do you take Mom's long-term care insurance?”, “Can Dad bring his cat?” — that question joins your community's knowledge base, and the next caller gets a confident answer instead of a “let me take a message.” Answers that confused callers get rewritten. Tour-booking scripts that convert get kept; ones that don't get cut.

And we don't tune against vanity metrics: your agent is reviewed monthly against tours booked and move-ins, the two numbers your census actually depends on.

Calls recorded & transcribed

Every conversation captured with state-appropriate consent, searchable in your dashboard.

Agent retrained regularly

New questions learned, weak answers rewritten, community knowledge kept current.

Tuned to tours & move-ins

Monthly review against the metrics that fill your census — not call counts.

Integrations

Plays nicely with the systems you already run

Inquiries, tour bookings, and call summaries land on the prospect record in your CRM — automatically, with no copy-pasting from a voicemail box.

  • WelcomeHome

    Senior living CRM

  • Aline (Enquire + Sherpa)

    9,000+ communities

  • Yardi Senior CRM

    Operators & REITs

  • Eldermark

    Senior housing software

  • PointClickCare

    EHR handoff

  • HubSpot / Salesforce

    General CRM

  • GoHighLevel

    Marketing agencies

  • Your system

    Custom integration

Running something we didn't list? We build custom CRM integrations as a one-time project — ask in the form below.

Transparent pricing

Priced for a single community. Scales to a portfolio.

No setup fee on annual plans, a 14-day free trial with no card, and a 30-day money-back guarantee. Compare with $2,900–$5,000/month for a human receptionist.

Single community

$398/mo

Growth plan ($199/mo, 1,200 minutes) + HIPAA add-on ($199/mo)

  • 24/7 inbound + tour booking
  • CRM + calendar integration
  • Signed BAA, encrypted recordings
  • Monthly tuning reviews

Multi-community

$798/mo

Professional plan ($599/mo, 4,000 minutes) + HIPAA add-on

  • Unlimited agents across locations
  • Recall & waitlist outbound campaigns
  • API access + custom workflows
  • Dedicated success manager

Operators & groups

Custom from $2,500/mo

10+ communities, REITs, and management companies

  • Volume minute rates from $0.15/min
  • SSO, private cloud, or on-prem
  • Portfolio-level analytics
  • SLA + white-glove rollout

Hear it yourself

This is what your families would hear

Press the mic and ask what a daughter would ask: pricing, availability, care levels, booking a tour. This is a live agent — the same technology that would answer your community's phone.

  • It answers on the first ringNo hold music, no phone tree. The agent greets the caller, understands what they need, and gets to the point.
  • It books straight into your calendarAvailability, confirmation, reminder text. The appointment is on the books before the caller hangs up.
  • It hands off when it shouldEmergencies, angry customers, anything outside its brief — warm-transferred to a human with the context attached.

Talk to Riley — Yuvarta's AI agent

Idle

Tap the mic and ask Riley about pricing, booking, or anything else.

Tap to start a demo call

Powered by Grok voice · built by Yuvarta

Free missed-call assessment

Find out what your phone is costing your census

Tell us about your community and we'll come back within one business day with a missed-call assessment: how many inquiries you're likely losing, what they're worth at your rates, and exactly what an agent would cost you.

  • One business day turnaround, no sales sequence
  • We review your current call handling and CRM setup
  • Or write us directly: [email protected]

Get your free assessment

For executive directors, sales directors, and operators.

No spam, no drip campaign — a person replies once, with substance.

Questions from operators

What executive directors ask us

How does the AI handle emotional calls from families?
With patience and without a script-reading voice. The agent is trained specifically for senior living conversations: it slows down, acknowledges what the family is going through, answers plainly, and never rushes a caller to “get to the point.” Anything sensitive — a care complaint, a distressed family member, a resident emergency — is warm- transferred to your staff immediately with the full context attached.
Is it HIPAA compliant?
Yes. HIPAA-compliant deployment is a $199/month add-on on our Growth and Professional plans and included on Enterprise. That covers a signed BAA, encrypted call recordings and transcripts, and access controls on who in your organization can see what.
Does it work with our senior living CRM?
Almost certainly. We integrate with WelcomeHome, Aline (the merged Enquire, Sherpa, and Glennis platform), Yardi Senior CRM, and Eldermark, plus general-purpose CRMs like HubSpot, Salesforce, and GoHighLevel. Inquiries, tour bookings, and call summaries land in your CRM as activities on the prospect record. If you run something else, we build the connection as a one-time custom integration.
How does the AI keep getting better after launch?
Every call is recorded and transcribed (with proper consent disclosures for your state). We regularly retrain your agent on those real conversations: new questions families ask become part of its knowledge, answers that caused confusion get rewritten, and we tune it monthly against the numbers that matter — tours booked and move-ins. Your agent in month three is measurably better than it was on day one, and it keeps going.
What happens when a caller asks for a human?
They get one. The agent transfers to your front desk, sales director, or on-call staff based on the rules you set — and if nobody can pick up, it takes a detailed message, texts your team a summary, and schedules a callback so the family is never left hanging.
How fast can our community go live?
Most single communities are answering real calls within about five business days: we build your knowledge base from your website, pricing sheets, and a one-hour kickoff call, connect your CRM and calendar, and test against recordings of your real inquiries before flipping it on. Multi-community operators roll out in waves over a few weeks.
What does it cost?
A single community typically runs $398/month — our Growth plan ($199/month with 1,200 minutes) plus the HIPAA add-on ($199/month). Compare that to $2,900–$5,000 a month for a human receptionist or $300–$800 for a traditional answering service that just takes messages. Every plan starts with a 14-day free trial and a 30-day money-back guarantee.
Do you support memory care, independent living, and CCRCs?
Yes. The agent handles the different conversation each care level requires — memory care families need more reassurance and screening, independent living prospects ask lifestyle questions, CCRCs need contract-type explanations. One community, one agent, tuned per care line.

Your next resident's family is calling this week.

Put an agent on the phone before they reach the community down the road. 14-day free trial, live in about five days, 30-day guarantee.

HIPAA-aware · Works with WelcomeHome, Aline, Yardi, Eldermark · Cancel anytime