Every family call answered. Every tour booked.
Families choosing care for a parent call once — and pick the community that picks up. Yuvarta's HIPAA-aware AI receptionist answers in seconds, day and night, books tours into your CRM, and hands sensitive moments to your staff with the context attached.
14-day free trial · HIPAA-aware · Live in about 5 days
- Answers in under a second, 24/7/365
- Books tours into WelcomeHome, Aline, Yardi & more
- Learns from every recorded call
- Warm-transfers care concerns to your staff
The census math
An unanswered phone is the most expensive thing in your building
Your occupancy target is won and lost in the first five minutes of an inquiry call — and most of those calls come when your sales director is on a tour, at dinner, or asleep.
- More likely to qualify
- 21×
- Tour-to-move-in rate
- 29–34%
- Average assisted living rent
- $5,830/mo
- Cost per assisted living lead
- $60–$150
Leads contacted within 5 minutes are 21× more likely to qualify than after 30 minutes. Most communities respond in hours.
Industry benchmark. Every tour your phone fails to book is a third of a move-in walking away.
One saved inquiry call can be worth $70,000+ a year in resident revenue.
You already paid for the call that's ringing. An unanswered phone throws that spend away.
What it does
A receptionist built for senior living conversations
Not a phone tree, not a message-taker — an agent that understands care levels, tour scheduling, and how to talk to a worried daughter at 11pm.
Answers families with warmth, 24/7
Adult children call about mom at 7pm, on lunch breaks, and on Sunday mornings. Your agent answers every time with patient, empathetic language — pricing ranges, care levels, availability, and next steps.
Books tours straight into your CRM
The agent offers real tour slots, books them, sends confirmations, and logs the inquiry with full context — so your sales director walks into every tour already knowing the family's story.
After-hours and overflow coverage
Keep your team on tours and care, not on hold music. The agent takes first position after hours, on weekends, and whenever your front desk is stretched.
Resident & family day-to-day questions
Dining menus, activity calendars, visiting hours, billing questions — answered instantly from your community's knowledge base instead of interrupting your staff.
Warm transfer when it matters
Care concerns, upset families, and emergencies are escalated to a human immediately — transferred with context, never dumped to voicemail.
HIPAA-aware by design
Conversations that touch health information are handled under a BAA with strict data controls — built for senior living, memory care, and CCRC operators.
Always improving
Every call makes your agent smarter
Most answering services are the same on day 300 as on day one. Yours won't be. Every conversation your agent has is recorded and transcribed, and we use those real calls to retrain it on a regular schedule — with consent disclosures handled for your state.
When a family asks something new — “Do you take Mom's long-term care insurance?”, “Can Dad bring his cat?” — that question joins your community's knowledge base, and the next caller gets a confident answer instead of a “let me take a message.” Answers that confused callers get rewritten. Tour-booking scripts that convert get kept; ones that don't get cut.
And we don't tune against vanity metrics: your agent is reviewed monthly against tours booked and move-ins, the two numbers your census actually depends on.
Calls recorded & transcribed
Every conversation captured with state-appropriate consent, searchable in your dashboard.
Agent retrained regularly
New questions learned, weak answers rewritten, community knowledge kept current.
Tuned to tours & move-ins
Monthly review against the metrics that fill your census — not call counts.
Integrations
Plays nicely with the systems you already run
Inquiries, tour bookings, and call summaries land on the prospect record in your CRM — automatically, with no copy-pasting from a voicemail box.
WelcomeHome
Senior living CRM
Aline (Enquire + Sherpa)
9,000+ communities
Yardi Senior CRM
Operators & REITs
Eldermark
Senior housing software
PointClickCare
EHR handoff
HubSpot / Salesforce
General CRM
GoHighLevel
Marketing agencies
Your system
Custom integration
Running something we didn't list? We build custom CRM integrations as a one-time project — ask in the form below.
Transparent pricing
Priced for a single community. Scales to a portfolio.
No setup fee on annual plans, a 14-day free trial with no card, and a 30-day money-back guarantee. Compare with $2,900–$5,000/month for a human receptionist.
Single community
$398/mo
Growth plan ($199/mo, 1,200 minutes) + HIPAA add-on ($199/mo)
- 24/7 inbound + tour booking
- CRM + calendar integration
- Signed BAA, encrypted recordings
- Monthly tuning reviews
Multi-community
$798/mo
Professional plan ($599/mo, 4,000 minutes) + HIPAA add-on
- Unlimited agents across locations
- Recall & waitlist outbound campaigns
- API access + custom workflows
- Dedicated success manager
Operators & groups
Custom from $2,500/mo
10+ communities, REITs, and management companies
- Volume minute rates from $0.15/min
- SSO, private cloud, or on-prem
- Portfolio-level analytics
- SLA + white-glove rollout
Hear it yourself
This is what your families would hear
Press the mic and ask what a daughter would ask: pricing, availability, care levels, booking a tour. This is a live agent — the same technology that would answer your community's phone.
- It answers on the first ringNo hold music, no phone tree. The agent greets the caller, understands what they need, and gets to the point.
- It books straight into your calendarAvailability, confirmation, reminder text. The appointment is on the books before the caller hangs up.
- It hands off when it shouldEmergencies, angry customers, anything outside its brief — warm-transferred to a human with the context attached.
Talk to Riley — Yuvarta's AI agent
Tap the mic and ask Riley about pricing, booking, or anything else.
Tap to start a demo call
Powered by Grok voice · built by Yuvarta
Free missed-call assessment
Find out what your phone is costing your census
Tell us about your community and we'll come back within one business day with a missed-call assessment: how many inquiries you're likely losing, what they're worth at your rates, and exactly what an agent would cost you.
- One business day turnaround, no sales sequence
- We review your current call handling and CRM setup
- Or write us directly: [email protected]
Get your free assessment
For executive directors, sales directors, and operators.
Questions from operators
What executive directors ask us
How does the AI handle emotional calls from families?
Is it HIPAA compliant?
Does it work with our senior living CRM?
How does the AI keep getting better after launch?
What happens when a caller asks for a human?
How fast can our community go live?
What does it cost?
Do you support memory care, independent living, and CCRCs?
Your next resident's family is calling this week.
Put an agent on the phone before they reach the community down the road. 14-day free trial, live in about five days, 30-day guarantee.
HIPAA-aware · Works with WelcomeHome, Aline, Yardi, Eldermark · Cancel anytime